According to the article – Stores Improve Furniture Delivery “Furniture delivery is often a Kafkaesque nightmare of endless delivery-day vigils, exorbitant fees, missing trucks and months-long waits for that popular out-of-stock sofa — even damage to walls and floors once pieces finally arrive.”
This situation did not get better in 2005. According to the Council of Better Business Bureaus, consumer complaints against the industry have grown to 14,553 in 2005, up from 13,817 in 2004. Fortunately, companies and retailers have realized this problem and they have already started to improve their delivery services.
At Wholesale Furniture Brokers, You can choose to have your furniture shipped to one of our listed outlet locations and arrange to pick-up your order at no additional charge. The price you see on the product listing is your final price for local outlet pick-ups.
If we do not have a furniture outlet in your area, we will have it shipped direct to your door with an extra shipping charge based on the amount you ordered.
Other than shipping, home set-up can be another concern for consumers. With our Home Delivery & Setup option, you won’t have to stress about damaging your furniture while setting it up or moving it around your home. This professional service provides you with the luxury of having one of our affiliates do it for you! If you choose the In-Home Setup option, your service will include delivery to the room of your choice, 30 minutes of setup, and debris removal. View our shipping policy for more information.
We are striving to provide superior products and services to our customers. If you have any suggestions about our shipping policy or any other services, please call this toll free number: (866) 595-8930 or leave us a comment.
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